Q: Why limit the number of active Email User, Database, Domain, Sub Domain, FTP User.
A: The purpose of Shared Hosting is the sharing of resources, work together. A limited number of specific tasks is to provide Server support to work effectively. Don't work too hard will result in another user is affected, those who pay more would surely have used the resources of the machine rather than the global policy, which is determined to preserve the standard Shared Hosting usage appropriately (known as Fair Usage).
Q: Why Windows Hosting have a higher price than Linux Hosting
A: Because Windows must use the Server Software License, such as the valuable Windows Server 2012 (SPLA), Plesk Control Panel, etc., from the Linux Open Source License as there is no charge for using the DirectAdmin Control Panel, and then there are inexpensive. So it can be checked in the price cheaper than Windows systems.
Q: Can I choose the PHP Version and different Config settings?
A: With the capabilities of Plesk Control Panel, you may choose to use PHP Verion 5.4.49/5.4.40/PHP setup and Settings have 5.5.24 itself, as appropriate.
Q: If I not satisfied, Can I cancel the service.
A: It is our policy to guarantee satisfaction money back. You can cancel the service within 30 days, for more details.
Satisfaction Guaranteed
Q: Do you have Weekly Backup
A: You are responsible for your backups and web content. We create our own weekly backups , and can restore your web, email and database content from those per your request. However, this is NOT a procedure you should rely on to keep copies of your content safe; we recommend you make your own backups. You can take a backup from your cPanel or better, use a remote backup solution.
Q: When I have any problem
A: You can report a problem to use a scale in the following. Phone, email, Ticket system, Live Chat Support, Support Line for more details, see the topic or Support Center user guide and FAQ frequently asked questions.
